Refund Policy

FEES, TOKENs COMPENSATION, REFUND and UNLAWFUL CONDUCT :

 

  1. The subscribers may purchase token packages to spend in the available areas of Adult Entertainment; therefore the selection of services mustbe preceded of the consultation by the Subscriber of the correspondent content, price list and means of payment made available on the website.
  2. Text chat with the dressed Adult Service Providers is free, but if a subscriber wants to access the full feature service (including undressed AdultService Providers and private show) he/she must click on “Enter Private Session” button and from that point on stays in the video chat roomwith the Adult Service Provider entering into a private mode where the purchased tokens are used on a per-minute basis.
  3. Billing of a given account (the actual price payable for token packages) depends on the physical location where the account has been created.
  4. In case of any query to Our Authorized Sales Agents will be able to help you regarding your transactions made through payments provider as well,by contacting the provider in question. Therefore, for billing information and support the following contacts should be used:
  5. Site Administration does not store nor has access to transaction details.
  6. For banking expenses information, each subscriber should consult directly his/her bank.
  7. Administration will not take responsibility for any difficulty occurring outside site.
  8. Any complaint must be placed, within 24 hours counted from the occurrence, at Site - Customer Service. Given the complexity andparticularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.
  9. Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal,resorting to any existing means for such effect.
  10. Site Administration will only compensate/refund tokens in the amount proportionally determined in accordance to the price paid and problemeffectively reported when any token is lost due to dysfunction of Website or an Adult Service Provider in the “Nude Only” part of the sitetotally and explicitly refuses to provide erotic content. In case some erotic content is provided, site Administration will assess the situation anddiscretionarily decide whether any compensation/refund of tokens is due. Performers of Only talk category are not allowed to provide anysexually explicit content or expose sexually provoking body parts even during a Private show. They must at all times wear at least underwearaccording to their category rules.
  11. Only full purchased packages can be refunded. In the event that a transaction is refunded, the correspondent amount (determined inaccordance to the foreseen in point (e) above) will be credited in the credit card that was used to make the original purchase, beingdeducted from the  Customer Credit Balance.
  12. Amounts spent on related services, such as VIP Membership, Gift or Video Rental, are not subject to refund/compensation.
  13. Not with standing the referred in the previous numbers, Administration will not be liable for any defamatory, offensive or illegal conduct of anysubscriber, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communicationsline failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under anyother cause of action, for any amount over and above the amount paid by the subscriber to Website.
  14. Under no circumstances, including, but not limited to, negligence, shall site Administration or any of its related, affiliated companies be liable forany direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, withoutprejudice of the established in the present clause.
  15. Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the subscriber’s privacy.Such cases may be outsourced to companies specialized in this field.
  16. In case of any fraudulent transaction Administration reserves the right to use all available information at its disposal during any kind of legalprocedure. Including, without the claim of completeness, browser history, IP and e-mail addresses and any other traceable activity. During suchlegal procedures site Administration might involve other, professional investigator parties and share certain information in order to comply withfederal law, vindicate its rights and represent the best interests of its Customers.
  17. Site Administration grants full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legaljurisdiction and responds to subpoenas and court orders.